How To - Extras Explained

In the context of the booking system, Extras refers to the upsell features that allow customers to add additional products or services to their bookings.

Specifically, the Upsells section under Extras enables you to:

1. Define Upsell Options

   • Create individual upsell items, such as a bottle of wine, dessert, or other add-ons.

   • Provide a name, description, and price for each upsell.

   • Upload images to visually represent the upsell offerings.

2. Set Upsell Availability

   • Determine the minimum and maximum party size that can select each upsell.

   • Specify the maximum advance booking time for when upsells can be added.

   • Schedule the dates and times when each upsell is available.

3. Link Upsells to Bookings

   • Decide which upsells to "include" or "exclude" from specific booking occasions.

   • This allows you to curate the upsell options presented to customers based on the occasion type.

4. Enhance the Booking Experience

   • Upsells are surfaced to customers during the booking process, allowing them to easily add extras.

   • Customisable email templates can be used to confirm upsell selections and provide details.

   • Upsell revenue is tracked and reported on alongside the core booking data